7u7 App Privacy Policy

7u7 app is an online betting and gaming platform operating at https://7u7-app.net. We offer sports betting, casino games, arcade games, and related services to registered players. For the purposes of this Privacy Policy, "7u7 app", "we", "us", and "our" all refer to the operator of this platform.

This Privacy Policy explains how 7u7 app collects, uses, stores, and protects the personal data of users who visit or register on our platform. By using 7u7 app, you agree to the practices described in this policy.

7u7 app collects only the personal data that is necessary to provide our services, verify your identity, process transactions, and comply with legal obligations. Here is a breakdown of the categories of data we collect:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law.

7u7 app collects your personal data through the following channels:

• Registration form: When you create an account on 7u7 app, you provide your name, email, phone number, and date of birth directly.
• Identity verification: When you submit documents to verify your identity, we collect the information contained in those documents.
• Transactions: When you make a deposit or withdrawal, your payment account details are recorded to process the transaction.
• Platform usage: As you use 7u7 app, we automatically collect technical and usage data through cookies and server logs.
• Support interactions: When you contact our support team via live chat or email, we record the conversation to resolve your issue and improve our service.

7u7 app uses your personal data for specific, legitimate purposes. We do not use your data for anything beyond what is described here without first obtaining your consent.

• Account management: To create and maintain your 7u7 app account, verify your identity, and keep your account secure.
• Transaction processing: To handle deposits, withdrawals, and bonus credits accurately and on time.
• Legal compliance: To meet our obligations under applicable laws, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
• Fraud prevention: To detect and prevent fraudulent activity, unauthorised account access, and abuse of our platform.
• Customer support: To respond to your queries, resolve disputes, and improve the quality of our support service.
• Platform improvement: To analyse how players use 7u7 app and make improvements to the user experience, game selection, and performance.
• Responsible gaming: To monitor betting patterns and identify players who may need support, in line with our responsible gaming commitments.
• Marketing communications: To send you promotional offers and updates about 7u7 app — but only if you have opted in to receive them. You can opt out at any time.

7u7 app does not sell your personal data to any third party. We share your data only in the following limited circumstances:

• Payment processors: We share your payment account details with bKash, Nagad, and Rocket solely to process your transactions. These providers have their own privacy policies and security standards.
• Identity verification providers: We may use third-party KYC services to verify your identity documents. These providers are contractually bound to handle your data securely and only for verification purposes.
• IT and platform service providers: Companies that help us host, maintain, and secure the 7u7 app platform may have limited access to your data as part of their service. They are not permitted to use your data for any other purpose.
• Legal and regulatory authorities: We may disclose your data to law enforcement, regulatory bodies, or courts if required to do so by law or in response to a valid legal request.

All third parties who receive your data from 7u7 app are required to handle it in accordance with applicable data protection standards. We do not allow them to use your data for their own marketing or commercial purposes.

7u7 app uses cookies — small text files stored on your device — to make the platform work properly and to understand how it is being used. Here is what we use cookies for:

• Essential cookies: These are required for the platform to function. They keep you logged in during your session and remember your basic preferences. You cannot opt out of essential cookies without affecting platform functionality.
• Analytics cookies: These help us understand which pages and games are most popular, how long players stay on the platform, and where technical issues occur. This data is aggregated and anonymised.
• Security cookies: These help us detect suspicious activity and protect your account from unauthorised access.

7u7 app does not use advertising cookies or tracking pixels that follow you across other websites. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect your ability to use the platform.

7u7 app retains your personal data only for as long as it is necessary for the purposes described in this policy, or as required by law. Here is a general guide to our retention periods:

• Account data: Retained for the duration of your account and for up to 5 years after account closure, in line with standard financial record-keeping requirements.
• Transaction records: Retained for a minimum of 5 years to comply with anti-money laundering regulations.
• Support communications: Retained for up to 2 years after the conversation is closed.
• Technical and usage data: Typically retained for 12 months and then anonymised or deleted.

When your data is no longer needed, 7u7 app deletes or anonymises it securely. We do not keep data indefinitely just because it might be useful one day.

As a user of 7u7 app, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team at [email protected].

• Right to access: You can request a copy of the personal data 7u7 app holds about you at any time.
• Right to correction: If any of your personal data is inaccurate or incomplete, you can ask us to correct it.
• Right to deletion: You can request that we delete your personal data, subject to any legal obligations that require us to retain certain records.
• Right to restrict processing: You can ask us to limit how we use your data in certain circumstances, for example while a dispute is being resolved.
• Right to data portability: You can request a copy of your data in a structured, machine-readable format.
• Right to withdraw consent: Where we rely on your consent to process your data (such as for marketing emails), you can withdraw that consent at any time.

7u7 app is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has registered on 7u7 app, we will immediately close the account and delete all associated personal data.

If you believe a minor has created an account on 7u7 app, please contact us immediately at [email protected] so we can take action.

Protecting your personal data is a top priority for 7u7 app. We have implemented a range of technical and organisational security measures to keep your information safe:

• SSL/TLS encryption for all data transmitted between your device and our servers.
• Secure, access-controlled servers with regular security audits.
• Two-factor authentication options for account login.
• Automated fraud detection systems that monitor for unusual account activity.
• Staff training on data protection and privacy best practices.
• Strict access controls ensuring only authorised personnel can access personal data.

While 7u7 app takes every reasonable precaution to protect your data, no online platform can guarantee 100% security. If you suspect your account has been compromised, contact our support team immediately.

7u7 app may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify registered users via email or an in-platform notification.

The updated policy will be effective from the date it is published on this page. The "Last updated" date at the top of this page will always reflect when the most recent changes were made. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how 7u7 app handles your personal information, please get in touch with our support team.

• Email: [email protected]
• Live Chat: Available within your 7u7 app account after login, 24 hours a day.